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New Member
Posts: 3
Registered: ‎12-06-2018

Gamers club order cancelled without notification

[ Edited ]

I purchased RDR for PS4 with free gold accessory using my paid gamer's club unlocked profile on Dec 4th. My card was authorized for the total.  I had no emails saying my order had been cancelled and today as I look to see the tracking I find the order had been cancelled without notification.  I called 800 BESTBUY and got a rude customer service agent who hung up on me when I asked to talk to supervisor and they would not reinstate the order. I would have already had the game via Amazon. Bestbuy has really lost customer service with having foreign call centers and people with no way to fix the issue. It is pretty offensive also to be told the supervisor wouldn't do anything. I just want my order shipped as ordered and no additional hassle. No good way to escalate or report these failures.  order 

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New Member
Posts: 3
Registered: ‎12-06-2018

Re: Gamers club order cancelled without notification

Well, I can see this forum is useless.

Trusted Member
Posts: 78
Registered: ‎09-03-2018

Re: Gamers club order cancelled without notification

The posts on this forum are answered in the order they are received. It may take a few days to get an official response.

New Member
Posts: 3
Registered: ‎12-06-2018

Re: Gamers club order cancelled without notification

Thanks for the info.