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Posts: 1
Registered: ‎11-09-2021

Game Code invalid

I bought the digital path of fire dlc for guild wars 2 code is invalid did not get anything. Customer support told me to email them haven't heard back in two days.... I bought something of the online store and it was invalid for use.

Posts: 6,667
Topics: 227
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Registered: ‎08-21-2017

Re: Game Code invalid

Hi there, St3v3n90,

 

Welcome to our community forums and thank you for writing to us about your purchase. Over the past few years I've switched to digital games for their speed and convenience and can imagine your confusion to see that this was listed as invalid when you went to redeem it. I would be more than happy to look into this to see how I can help.

 

I'd like to start off by reviewing your order information and will need a few more details to do so. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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