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Posts: 1
Registered: ‎02-07-2020
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Free shipping to store

I am ordering a movie online for $9.99 and shipping is almost half ($3.99) of the cost of the movie! I don’t completely understand how shipping from warehouses work and know costs are high but I feel Best Buy should offer free shipping to store for more items. I tried calling customer support to see if this was an option for me but was blown off. 😢 The movie is from 1989 and I probably can find it somewhere else for a lower cost.
Posts: 4,677
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Registered: ‎11-29-2016

Re: Free shipping to store

Welcome to our forums, mepps1121,


As it sounds like you’re aware, there is commonly a shipping fee associated with orders placed through  While we’ll be unable to waive these shipping fees, we do offer free shipping on most orders $35 and up, should you decide to pair your Blu-ray movie with another item.  If you have any other questions regarding our shipping process, this Help Center article may provide additional insight.


I do appreciate you taking the time to share your feedback with us, and if you have any other questions or concerns, please don’t hesitate to visit our Support Forums again. 



SeanM|Social Media Specialist | Best Buy® Corporate
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