07-30-2019 08:34 PM
Solved! Go to Solution.
08-01-2019 01:42 PM
Hi there, scoo3ds,
Thank you for reaching out to us here on our community forums. Seeing any unauthorized charge is never a good feeling and it's great to hear that you were able to quickly catch this. It sounds like you followed most of the steps we recommend when an order is placed without your permission. I would also recommend filing a report with your local law enforcement. Is there anything else we can assist you with? Please let us know!
08-01-2019 03:27 PM
08-01-2019 03:35 PM
If you contacted us by phone to let us know about these orders an investigation should have already been started. I would be happy to ensure that this was created. Can you please send me a private message with your:
You can send me a private message by clicking the blue button at the bottom of my post.