08-04-2020 08:47 PM
Solved! Go to Solution.
08-04-2020 11:32 PM
I have had this happen personally and I didn't follow up with the retailer, I called my credit card company and dispute it since they approved the purchase. This is why modern credit cards have fraud protections, because despiteall their fraud protections the information gets out there to scammers.
Here's a topic on the process via Best Buy: https://forums.bestbuy.com/t5/BestBuy-com/Help-with-Unauthorized-Orders-on-BestBuy-com/td-p/1059073
If the item was charged, shipped, and delivered there will be very little Best Buy can do on the matter. Hopefully you've contacted the card company and local law enforcement. They can follow up with Best Buy if they need more details.
08-17-2020 08:22 AM
Rec'd a message this am saying that I purchased a $700.00 gift card.
This is not true! I never give out crdit card information oer the internet! Never!
Will be forwarding it to you. asap.