06-02-2022 12:08 PM
Yesterday I purchased an iPad and canceled my total tech support.
I was charged an erroneous charge of 333. 08 USD in addition to receiving the refund from Geek Squad and the charge for the iPad.
I called Geek Squad and they said they have no such charge.
Now I have to deal with the fraud department of my bank.
I will never use my credit card for any purchases at Geek Squad.
06-02-2022 12:51 PM
Hey there, kaq823,
Welcome to our forums and thank you for reaching out, though I do wish it were under better circumstances. This certainly doesn't sound like an ideal situation when it comes to the those charges, so I understand your concern. If you've yet to get this resolved or explained, please send over a private message with your full name, phone number, email and plan number if you have that available. I'd be happy to take a closer look to see what I can determine and how we might help. To send that message over, just use the blue button to the bottom right near my name.