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New Member
Posts: 1
Registered: ‎06-02-2022

Fraud

Yesterday I purchased an iPad and canceled my total tech support. 

I was charged an erroneous charge of 333. 08 USD in addition to receiving the refund from Geek Squad and the charge for the iPad.

I called Geek Squad and they said they have no such charge. 


Now I have to deal with the fraud department of my bank. 

 

I will never use my credit card for any purchases at Geek Squad.

Social Media Specialist
Posts: 45
Registered: ‎10-19-2020

Re: Fraud

Hey there, kaq823,

 

Welcome to our forums and thank you for reaching out, though I do wish it were under better circumstances. This certainly doesn't sound like an ideal situation when it comes to the those charges, so I understand your concern. If you've yet to get this resolved or explained, please send over a private message with your full name, phone number, email and plan number if you have that available. I'd be happy to take a closer look to see what I can determine and how we might help. To send that message over, just use the blue button to the bottom right near my name.

 

Kindest regards,

:
Keith M|Social Media Specialist | Best Buy® Corporate
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