12-30-2020 01:52 PM
Hello, Madpoet, and welcome to our online community!
When it comes to unauthorized orders, please know that Best Buy will generally not reach out to you after the incident/order is reported, however Best Buy will cooperate with the authorities in their investigations. Sometimes customers see charges to their accounts for a previously purchased Geek Squad contract that renews. You can read more about charges seen on your statements and who to call for support here.
If you have additional questions or concerns please let me know!
All the best,