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Posts: 1
Registered: ‎03-06-2019

Found a bug with shipping times

I've discovered a bug on the best buy mobile app (not sure if this appears on the website also) where the shipping updates are one hour ahead of UPS when clicking track package.
For example, my package on UPS said it arrived for a destination scan at 7:27AM on the UPS site but when tracking through bestbuy it said 8:27AM.
Not sure if there is a bug bounty so I figured I'd post it here.
Posts: 358
Topics: 25
Kudos: 82
Solutions: 24
Registered: ‎10-03-2017

Re: Found a bug with shipping times

Hi there briankeegan1,

 

Welcome to the Best Buy Support Forums!

 

That definitely sounds weird! It sounds like this could possibly be the result of a time zone adjustment. We appreciate you letting us know about this, as we are always looking into ways to improve!

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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