02-09-2019 02:13 PM
02-10-2019 10:46 AM
Hello, kfrog30, and welcome to our online community!
Thank you for reaching out for support on our Forums. I apologize for the runaround you have been given trying to receive assistance with your printer purchase. I understand this issue has been going on for almost two months now, and I would be looking for a resolution as soon as possible as well.
We appreciate your continued business with us, and I'm hoping we can provide the help you are looking for through this platform. That being said, can you please send me a Private Message including your full name, email, phone number, and order number so I can look further into this? You can find the blue option to message me to the right of my name, below.