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New Member
Posts: 3
Registered: ‎04-30-2020

FAKE DELIVERY SCAM!

Yes, I am writing this due to the scam of Best Buy. I bought iPad Pro through the online website. Which I paid for the same day delivery. I did not know this was delivered by the Geek Squad which there was no tracking history or whatever that shows the item delivered. I call and file a claim and Best Buy told me that they investigate it. After 2 days they told me they won't issue a replacement or refund and ask me to file a police report. I went to the police station to report and they told me that they need to know who did the item was delivered to. The Best Buy tracking number never shows who did it delivered. Who signed it or if it was left anywhere. The police clearly said this does not show any proof of the item was delivered which clearly is a scam when this was not even shipped.This is the worst experience I ever had and the last time I would buy from Best Buy as a Elite Plus member!!!!

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Emerging Expert
Posts: 7,231
Registered: ‎02-25-2013

Re: FAKE DELIVERY SCAM!

You need to be aware that Best Buy is not a delivery company. You received a tracking number. That tracking number is for a delivery company like USPS , or UPS, or FedEx THEY not Best Buy has the responsibility of updating that Tracking Number. A Best Buy employee was not there to update the tracking number. You need to contact the delivery company with your tracking number. The police would not have the ability to find out more about tracking info than anyone who puts it into a search. If Best Buy was in the practice of performing a scam as you claim the would have been out of business years ago
I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
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New Member
Posts: 3
Registered: ‎04-30-2020

Re: FAKE DELIVERY SCAM!

Hello don't act like your smart. I have called and asked the tracking number is Best Buy same day delivery which was not handle by any third party company. I have called and check this is not a tracking number of UPS, USPS, FEDEX or any carrier company so don't teach me like im a newbie.

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New Member
Posts: 3
Registered: ‎04-30-2020

Re: FAKE DELIVERY SCAM!

and Yes Best Buy is delivery my item. NOT ANY THIRD PARTY COMPANY. SO THEY ARE THE SHIPPER! I have every proof here shows clearly the item was not shipped with a third party tracking number!

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New Member
Posts: 2
Registered: ‎05-01-2020

Re: FAKE DELIVERY SCAM!

Oof
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Posts: 4,908
Topics: 147
Kudos: 371
Solutions: 225
Registered: ‎08-21-2017

Re: FAKE DELIVERY SCAM!

Hello, mco_666,

 

Welcome to our community forum. I do quite a bit of online shopping and keep a close eye on tracking information so I can understand your surprise to be unable to locate this package.

 

Since you've been unable to receive confirmation that this was delivered, I'd like to take a closer look at your order. I will need some more details to do so. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button at the end of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!