11-30-2022 10:21 AM
Thank you for reaching out to us here on our Forums page, although I do wish it was under better circumstances. We never want to make it difficult to shop with us, and I'd be happy to take a closer look at your situation to not only see what caused the cancelation, but where the refund is. If you could please send me a private message including your full name, phone number, email, and order number. I would love to look further into a solution for you today?