11-30-2022 08:06 AM
I need help to make my purchase this Black Friday but your system canceled the purchase due to a billing problem but the refund never arrived in my bank account.
Please I need the money.
11-30-2022 10:21 AM
Thank you for reaching out to us here on our Forums page, although I do wish it was under better circumstances. We never want to make it difficult to shop with us, and I'd be happy to take a closer look at your situation to not only see what caused the cancelation, but where the refund is. If you could please send me a private message including your full name, phone number, email, and order number. I would love to look further into a solution for you today?
|AlbynAnn|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
11-30-2022 10:47 AM