11-22-2017 11:41 AM
Thank you for your response. As I mentioned previously, I changed the orders to the Best Buy Harlem & Irving store as requested. At this time the store is currently waiting to receive this phone in it's inventory to fulfill your order. At this time, I do not have an estimate when the store will receive more iPhones.
Your second order was cancelled because the quantity limit for the iPhone X was reached. Often times when an item is in very short supply we will limit the quantity an individual person can purchase.
I understand that this is not the desired outcome for this situation. Please let me know if you have any further questions, I am happy to help.
11-25-2017 12:10 PM
Hi there Xiaomi-
I am sorry to hear that we were not able to fulfill this order for you in time. As you requested, I have cancelled all outstanding orders associated with your email address.
Please let me know if there is anything further that I can assist you with, I am happy to help.