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Registered: ‎04-24-2020

Express shipping wasn’t express

I paid around 25$ for express shipping for my monitor to be delivered Friday the 24th. And now I get a message from Best Buy and ups saying it will not be delivered until the 27th which is the date it would’ve came if I didn’t pay express shipping. I would like a refund or at least protection put on my monitor. Very frustrating this has to happen as I’m building a pc.
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Registered: ‎10-10-2012

Re: Express shipping wasn’t express

Hello, Wumbino,

 

We appreciate that you chose Best Buy for you order, along with choosing expedited shipping for your package.  I can certainly understand wanting to see about a refund of the shipping cost, if the package did not arrive in time.

 

If you are still needing assistance with this, please send me a private message with your full name, email address, phone number, and order number.  You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.

 

Thanks!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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