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New Member
Posts: 2
Registered: ‎07-17-2019
Accepted Solution

Expired K Cups

I just received my order of four packs of K Cups and two of them are expired. 

How do I go about getting these replaced?

 

Chat is not available otherwise I would communicate that way.

 

thank you

New Member
Posts: 2
Registered: ‎07-17-2019

Re: Expired K Cups

Update:  I just called customer service (chat still not available) and spoke to an amazing CS Rep - Liz who took care of my issue quickly and processed a replacement for the expired boxes.

Although I would have preferred to be able to do everything over the web, it was a quick call and I don't think I've talked to a nicer person!

Very happy with the resolution.