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Posts: 1
Registered: ‎11-30-2021

Expedited shipping, now delayed, refund requested

Hello, I recently ordered $1000+ of computer equipment from best buy and paid $40 for expedited shipping. Unfortunately items have been delayed in shipping to the point where the expedited shipping fee has been useless. I'd like to request a refund of this expedited shipping fee, thank you.
Posts: 2,253
Topics: 214
Kudos: 121
Solutions: 75
Registered: ‎07-06-2009

Re: Expedited shipping, now delayed, refund requested

Hello, MJCfromCT,

 

Welcome to our Best Buy Support forums! I can understand wanting to get your order as quickly as possible, but I realize paying extra for the expedited shipping when there's delays is not welcome.

 

I'd be happy to take a look into your order with you to see what's going on. Can you please send me a private message with your full name, phone number, email address, and the order number? to send me the message, you can use the button in my signature below. 

 

Sincerely,

 

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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