BestBuy.com

[ahunter916]

Hello,

I'll quickly start by saying I love shopping with Best Buy and have never had any issues!

I recently placed an order that gave me an expedited shipping option for $35.90 to have it delivered by Thursday 1/20/2021 and a free shipping option to have it delivered by Friday 1/21/2021. I chose and paid for the expedited option to have it delivered on Thursday 1/20/2021.

I would like to get a refund for the $35.90 since it did not arrive on the date that I paid extra and shipping would have been free to arrive on the new expected date.

I can provide the order number as well.

Thank you so much! Again, I like shopping with you guys!

[Rich-BBY Retired: Social Media Specialist]

Hello, ahunter916, and welcome to our online community!

Thank you for posting on our forums regarding your experience. Having carrier delays is not ideal, and I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

I'll keep an eye out for your message.

Best,