03-24-2019 12:09 PM
03-24-2019 01:27 PM
I am not sure, but from what I understand Weekend delivery is not available from the shipping options I've seen on many items. So since the shipping did not take place on the weekend it would take affect starting Monday.
This is what the shipping said on the Best Buy page:
You can see each product's estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Same Day Delivery is available in select areas and ZIP codes Sunday–Saturday, excluding holidays. Same Day Delivery orders must be placed before 3 p.m. local time (Sunday order deadline is 2 p.m.); orders placed after the deadline will be delivered the next day..
So I am not sure what is going on here. I suppose that same day shipping has the exception to the rule and your items are delivered weekday since there is no UPS or Fed Ex on Saturdays?
The same day service is used in partnership with another company from what I did some research on.
03-24-2019 01:56 PM
03-24-2019 02:32 PM
Thank you for your message and I am sorry to hear of the frustration this situation has caused. If you would like to send a private message via the option next to my signature and include your order number, name, phone number, and email address, I would be happy to look into this for you.
|Alison|Social Media Specialist | Best Buy® Corporate|
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