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Posts: 1
Registered: ‎11-06-2020

Expedited Shipping Refund

Hello - I spent an extra $25.95 on expedited one day shipping - but the shipment ended up being delayed and not delivered until 3 days after. I chatted with CS but they told me to reach out here or via phone.

Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: Expedited Shipping Refund

Hey, KietPls, and welcome to our online community!


Thank you for posting on our forum for support with your recent order. I hate to hear it didn't make it to you within the time frame you expected, as I can imagine you were looking forward to receiving your purchase. While you may see an automatic refund for your shipping in this kind of situation, I'm happy to review your order further and see what I can do to help.


To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.



Allison|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or