BestBuy.com

[KietPls]

Hello - I spent an extra $25.95 on expedited one day shipping - but the shipment ended up being delayed and not delivered until 3 days after. I chatted with CS but they told me to reach out here or via phone.

[Allison-BBY Social Media Specialist]

Hey, KietPls, and welcome to our online community!

Thank you for posting on our forum for support with your recent order. I hate to hear it didn't make it to you within the time frame you expected, as I can imagine you were looking forward to receiving your purchase. While you may see an automatic refund for your shipping in this kind of situation, I'm happy to review your order further and see what I can do to help.

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

Regards,