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Posts: 1
Registered: ‎05-11-2019

Expected delivery date passed

I ordered a laptop on April 21 2019 and the expected delivery date was April 27 2019 . Today is the 10th of May and I when I check the tracking info it still hasn’t changed from April 26 when the package was processed by the post office in Jacksonville, FL .
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Registered: ‎12-23-2016

Re: Expected delivery date passed

Hello, NaquanL340,


Welcome to the Best Buy Community forums. I’m sorry for the delay in getting that laptop out to you. I’m sure you’re anxious to get it.


Have you reached out to the post office yet? They can be reached at (800) 275-8777. Hopefully, they’ll be able to track that package down for you.


If the can’t, please let me know. I’d just need you to send me a private message through the link in my signature. Please include your name, email address, phone number, and order number.


Thanks, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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