03-21-2019 03:52 PM
I don't know what is happening, but everytime I would like to log in it says my password is wrong. Then I have to reset my password and it will automatically sign in after resetting. But, if I log out and try to log in again it will say that my password is wrong, even if I just got a new one. If I try to log in using Google Account it will show an "unable to sign in" message the I will need to reset my password again in order to get in. Can you check what is happening to my account?
03-21-2019 03:58 PM
Welcome to the forums! Thanks for visiting us. This problem you're encountering does, however, sound quite annoying. I'd like to take a look at your account and see if I notice anything that can be fixed, if that's alright. Would you be able to send me a private message that contains the following?
|Luke|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!