Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎12-07-2021

Even if I want to cancel the product, I can't cancel because I can't create an account.

Even if I want to cancel the product, I can't cancel because I can't create an account.

New Member
Posts: 2
Registered: ‎12-07-2021

Why can't I create an account? ??

I forgot to enter the extended warranty when ordering online, so I canceled it once and tried to reorder, but I am in trouble because I can not create an account.

However, I vowed not to use Best buy again.

A very rude shop that makes a fool of customers.

Trusted Contributor
Posts: 2,687
Registered: ‎02-07-2011

Re: Even if I want to cancel the product, I can't cancel because I can't create an account.

You should have gotten an email with an order number that you can use when you call and cancel the order. Generally you only have 30 mins to cancel or make changes thou.
Posts: 5,091
Topics: 55
Kudos: 403
Solutions: 314
Registered: ‎11-29-2016

Re: Even if I want to cancel the product, I can't cancel because I can't create an account.

Good evening, Akyra,

 

Welcome to our forums, albeit under such unfortunate circumstances.  We hope to provide a smooth and straightforward shopping experience for our customers when shopping online, so it's disappointing to hear you've run into a bit of a roadblock when attempting to create an account with us.

 

Would you be able to clarify the issue you've been having when attempting to create your account?  If you're receiving an error message, or not receiving any sort of verification code when attempting to create one?

 

Hope to hear from you soon,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!