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Posts: 1
Registered: ‎04-20-2020

Error order

Today I got approved for my Best Buy credit card and while I was checking something from the Apple Pencil I accidentally ordered it and since I am a new customer I didn’t know about the 30 min limit for canceling. I do not want this item at all and really want to cancel it. PLEASE HELP CANCEL
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Registered: ‎09-29-2008

Re: Error order

Welcome to our community, Rodrih.

 

It hasn't happened to me often, but I have pushed the order button accidentally a time or two and it's always been just a little bit upsetting. I'm sorry to hear this occurred for you on your first day shopping with your new My Best Buy credit card.

 

It's been some time since you published your message--I apologize for the late reply--but were you able to cancel your order via another contact method with us?

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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