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Posts: 1
Registered: ‎03-24-2020

Entered Wrong Email for Guest Checkout

Is there anyway to change the email on a guest order? I placed an order for my father for a coffee grinder 2 days ago and have yet to receive an email. I believe I may have typed his email incorrectly. I also unfortunately do not have the order or confirmation number since I closed the tab without writing it down. Is there anything I can do fix this issue?
Posts: 5,820
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Registered: ‎08-21-2017

Re: Entered Wrong Email for Guest Checkout

Hi there, fredricmartinez,

 

Welcome to our community forums. I know I've entered the wrong email address more than a few times. I'd be happy to help you track down this order. I will need a few more details to begin searching for this.

 

Can you please send me a private message that includes your:


Full name

Email address
Phone number

 

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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