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Posts: 1
Registered: ‎08-23-2019
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Empty Box Delivered

Ordered Apple AirPods on Monday. Received an empty box in the mail today. Not happy. Please advise.
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Posts: 1,010
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Registered: ‎01-13-2015

Re: Empty Box Delivered

Have you called 1-888-BEST-BUY yet to report the incident? If not, that's the quickest contact method for online order support, and with potentially stolen items, the sooner you report something, the better.  You might also want to contact the carrier to let them know about this as well.


I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.


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