07-27-2019 04:04 PM
I recieved a confirmation email claiming that my order had been delivered to my secure mailbox, but it's nowhere to be found. I'm having a frustratingly difficult time finding who to contact concerning this; the USPS tracking service has no record of my shipment, and Best Buy provides no customer service link or phone line (that I can find) to quickly resolve this issue.
07-27-2019 08:30 PM
If it was USPS , Sign up for Informed Delivery, that way you can keep a daily digest of whats arriving in your mailbox and any packages you may get.
Was it UPS delivered by the postal outlet or who was it?
07-30-2019 01:04 PM
Thanks for reaching out to our team here on the Best Buy Forums! Welcome to this awesome platform!
Order issues are certainly never ideal, so I can definitely understand you connecting with us here. I would be happy to look into the missing package issue for you, and see what options may be available. To get started, can you please send me a private message by clicking the blue box in my signature below? Please include your full name, email, phone number, and order number in the private message.