I ordered an iPhone 11 Verizon thorough BB. I received an email with an attached terms and supposedly a prepaid shipping label to send neck the old phone. The PDF won't open as it is corrupted. I went to the purchase page and there is an option to resend the email. I have tried it 3 times and have never received the email. How can I get this email sent. I just need the shipping label to send the traded in phone back.
Have tried to call cs. Waited 35 mins for someone. Then they transferred me to someone else with an hour hold time. Gave up. No option to simply email anyone. Garbage service for a simple fix. I just need the email sent with the return shipping label as I have no idea where to send this traded in phone to.