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Posts: 1
Registered: ‎11-29-2022

Email Delivery Not Received

Purchased Office and supposedly came with 2 other emailed-delivered items. Nowhere to be found, inbox, junk, social, promo, nothing. Also, shouldn't they be accessible via the Digital Library section?


Thanks, looking for a resolution so I actually use the digital product I purchased almost 12 hours ago. No email confirmation of the purchase or anything, either.

Posts: 122
Topics: 1
Kudos: 19
Solutions: 10
Registered: ‎11-24-2021

Re: Email Delivery Not Received

Good Evening, aldob.


Welcome to the Best Buy Forums!


Thanks for reaching out. I'm sorry to hear that you have not received your digital download yet. I'd love to assist. Please send me a private message with your full name, phone number, and email, so that I can better assist you. I'm currently heading out of the office for the day, but shall return tomorrow morning. Looking forward to speaking with you.


You can send me a private message by selecting the blue "private message" button to the right of my signature.


Kind regards,

Trey|Social Media Specialist | Best Buy® Corporate
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