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New Member
Posts: 2
Registered: ‎08-28-2020

Edit/Delete faulty review

I need to edit/delete my recent review I submitted for a pair of headphones.  I forgot to include a disclaimer in my review.

 

The review is here:  LG Headphone Review

 

It is the second review listed under my username pvtpyle

 

Side note, Best Buy really needs the ability to edit or at least delete reviews.  I often catch mistakes in my reviews after the fact and hate seeing them there with no way to edit or remove.

 

Thanks,

Emerging Expert
Posts: 7,622
Registered: ‎02-25-2013

Re: Edit/Delete faulty review

There does not seem to be anything wrong with your review. It is well written.

 

No spelling errors and only 1 grammar error.

 

You can add a comment in after you post it.



I am not an employee of Best Buy. All opinions and comments are my own

 

 

 

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 4,458
Topics: 46
Kudos: 460
Solutions: 265
Registered: ‎11-29-2016

Re: Edit/Delete faulty review

Good evening, pvtpyle,

 

Welcome to our forums!  My apologies for the delayed response to your post, as we've been experiencing a slight backlog over the past few days, and it's causing us to reply to our customers a bit later than we'd typically expect at this time of year.  

 

I know I always check out user reviews whenever possible before making a major purchase, so I appreciate you wanting to make sure yours is as accurate as possible.  I'll be reaching out to an internal support team to see what we can do about getting your review removed as soon as possible.  Because I'll be working with a different team, it's difficult for me to provide an estimate as to when your review will be removed, but I'm hopeful you'll be able to post an updated review of these headphones soon.

 

All the best,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 4,458
Topics: 46
Kudos: 460
Solutions: 265
Registered: ‎11-29-2016

Re: Edit/Delete faulty review

Good afternoon, pvtpyle,

 

Just wanted to follow up and let you know I've received word from our internal support team regarding your review, and I understand it's been deleted.  You're welcome to post a new review with any additions you might need.

 

Cheers,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎08-28-2020

Re: Edit/Delete faulty review

Great.  Thank you for the assistance.

Posts: 4,458
Topics: 46
Kudos: 460
Solutions: 265
Registered: ‎11-29-2016

Re: Edit/Delete faulty review

Happy to help, pvtpyle!  If you ever have any other questions or concerns regarding your Best Buy experience in the future, feel free to visit our Support Forums any time.  

 

Have a great weekend,

 

 

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!