08-28-2020 01:28 PM
I need to edit/delete my recent review I submitted for a pair of headphones. I forgot to include a disclaimer in my review.
The review is here: LG Headphone Review
It is the second review listed under my username pvtpyle
Side note, Best Buy really needs the ability to edit or at least delete reviews. I often catch mistakes in my reviews after the fact and hate seeing them there with no way to edit or remove.
08-31-2020 10:04 AM
There does not seem to be anything wrong with your review. It is well written.
No spelling errors and only 1 grammar error.
You can add a comment in after you post it.
09-03-2020 05:59 PM
Good evening, pvtpyle,
Welcome to our forums! My apologies for the delayed response to your post, as we've been experiencing a slight backlog over the past few days, and it's causing us to reply to our customers a bit later than we'd typically expect at this time of year.
I know I always check out user reviews whenever possible before making a major purchase, so I appreciate you wanting to make sure yours is as accurate as possible. I'll be reaching out to an internal support team to see what we can do about getting your review removed as soon as possible. Because I'll be working with a different team, it's difficult for me to provide an estimate as to when your review will be removed, but I'm hopeful you'll be able to post an updated review of these headphones soon.
All the best,
09-04-2020 12:00 PM
Good afternoon, pvtpyle,
Just wanted to follow up and let you know I've received word from our internal support team regarding your review, and I understand it's been deleted. You're welcome to post a new review with any additions you might need.
09-04-2020 12:18 PM
Happy to help, pvtpyle! If you ever have any other questions or concerns regarding your Best Buy experience in the future, feel free to visit our Support Forums any time.
Have a great weekend,