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Posts: 1
Registered: ‎05-13-2019

E-mail received

I’ve made a international order everything right but I received an email asking some additional information I need to now if it happens and how to answer the email
Posts: 7,180
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Registered: ‎12-23-2016

Re: E-mail received

Hello, peixinhothais,


Thanks very much for joining us at the Best Buy Community forums. As noted here, international orders require a specific set of details to go through.


I’d be happy to check your order out to see if I can determine what information may not be right in there. Please send in a private message through the link in my signature below this post. Please include your name, email address, phone number, and order number in that message.


Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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