05-14-2019 11:39 AM
Thanks very much for joining us at the Best Buy Community forums. As noted here, international orders require a specific set of details to go through.
I’d be happy to check your order out to see if I can determine what information may not be right in there. Please send in a private message through the link in my signature below this post. Please include your name, email address, phone number, and order number in that message.