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New Member
Posts: 1
Registered: ‎01-23-2023

E-gift cards not refunded

Hello, 

 

I had an order cancelled last week that I have used 10 $50 gift cards on.  I still have not received the refund on any of the gift cards.  Phone/chat support was no help.  Please help?!!

Posts: 220
Topics: 11
Kudos: 35
Solutions: 18
Registered: ‎11-08-2021

Re: E-gift cards not refunded

Hello, slaj12.

 

Welcome to the Community Forums! We are happy to have you here with us. Of course, I do wish it were under happier circumstances. I can see how not having those funds returned to your Best Buy Gift Cards right away, is not the ideal situation to have occur. I would be happy to take a look.

 

To get started, please use the blue button next to my signature to send me a Private Message. Please be sure to include your name, phone number, and email. If you have that order number handy, please include that as well. Thanks!

 

All the best,

 

April|Social Media Specialist | Best Buy® Corporate
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