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Posts: 1
Registered: ‎01-06-2018

E gift card instruction not delivered


I bought a netflix e gift card from but have never recieved the instruction email even thought the order status said it was sent. However, the same email address did receive the order confirmation email. And also I have checked the spam folder and no luck there. Please help

Posts: 1,245
Topics: 8
Kudos: 103
Solutions: 62
Registered: ‎10-19-2017

Re: E gift card instruction not delivered

Greetings, ncmal!


I apologize for the delay in our response, as we have seen an increase in traffic during this busy holiday season. Welcome to the forums, and I’m happy to address your concerns moving forward.


Thank you for reaching out to us! I have responded to the private message you sent us. When logged in you will see it at the top of your screen in the small envelop icon.


Best regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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