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New Member
Posts: 2
Registered: ‎11-28-2018

Duplicate delivery

Hi,

 

I placed an order on BestBuy.com and there was a duplicate delivery issue in my favor where I ordered one item but recieved two.  I only have one order listed on my account and was only charged once.  I attempted to contact BestBuySupport on Twitter about the issue for a couple days but did not receive a response.  What should I do?

New Member
Posts: 2
Registered: ‎12-06-2018

Re: Duplicate delivery

Hi ,

My friend is facing the same situation. Please tell me what you did so that I can help her Smiley Happy

New Member
Posts: 2
Registered: ‎11-28-2018

Re: Duplicate delivery

It took Best Buy several days to respond to me but they ultimately offered to pick up the additional television I received. I got a call from the local leadership team one evening and they picked it up the following morning. Everyone was very friendly and they offered to send me a gift card in appreciation.
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New Member
Posts: 2
Registered: ‎12-06-2018

Re: Duplicate delivery

Ohh okay, thanks a lot !

I hope the gift card was worth it.

New Member
Posts: 15
Registered: ‎12-05-2018

Re: Duplicate delivery

The gift card was only for 20 bucks