12-28-2019 07:02 AM
12-28-2019 07:13 AM
12-31-2019 01:24 PM
Thanks for joining the Best Buy Community forums. That's a lot of money to have tied up, so I'd like to see if I can help.
As noted here, an authorization hold is placed on your account when an order is placed. That hold should resolve once the card is charged, but sometimes they don't. I'd be happy to check to see if this is the issue with your purchase.
Please send along a private message through the link in my signature. If you include your name, email address, phone number, and order number, I'll see if I can verify the cause of this.