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New Member
Posts: 2
Registered: ‎01-19-2021
Accepted Solution

Double Charged

Very early this morning (1/19) I purchased an Oculus Quest 2 VR for $316.94. I woke up this morning to see it charged me twice for the purchase and I made sure to see if I accidentally ordered 2 but I have only ever recieved emails for one order and only verified the transaction once. I hope to resolve this soon! Thank you for your time

New Member
Posts: 2
Registered: ‎01-19-2021

Re: Double Charged

The transaction is pending currently but it set my balance for my card into the negatives so it is not the nicest thing to see haha

Posts: 9,385
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Registered: ‎11-10-2008

Re: Double Charged

One is a pre-auth and the other one is the actual charge. The other one falls off in accordance with your bank or card issuer. This is a system in place to make sure Best Buy collects the final fundng when the item has been fulfilled.

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