08-25-2019 10:22 PM
08-27-2019 11:50 AM
Hi there, ncallon503,
Welcome to the Best Buy Forums and thank you for taking the time to write in to us.
We are sorry that this has happened to you, and about any inconvenience this has caused you as we never intend for any of our members to feel this way. Same-day Delivery is a great option for when you are needing an item as soon as possible, and I can certainly understand wanting to take advantage of that with a busy schedule. While there are a handful of factors that could delay the delivery of your item, I understand wanting to see what is going on with that order. I'd be more than happy to take a look into your order and see what options we would have available at this time. To further investigate this, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send a secure private message by clicking the button down below in my signature. I hope to hear from you soon!