11-20-2019 12:53 AM
if I place an order on BestBuy.com and it's delivered to my home on July 1(as an example) the return period starts on that day and ends on July 16.
Does that mean the returned item has to be delivered back to Best Buy warehouse by July 16?
11-22-2019 12:17 PM
Great question! I can certainly understand wanting to get clarification on our Return & Exchange Promise. If your order was hypothetically delivered on July 1, the return period would end on July 15, since the period begins on the day you receive that products.
If you decide to send the item back through a shipping carrier, we must receive the products to our returns center within our return and exchange period. I hope this information helps!