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Registered: ‎07-27-2022

Do preordered items not ship until the street date?

I pre-ordered the Pixel Buds Pro last week and the site says "Get it by Release Date: Thu, July 28." But it hasn't shipped yet. Does this mean that it'll ship tomorrow or on the release date (also the 28th) for same day delivery somehow?

First time pre ordering with Bestbuy and in the past with other retailers they'll usually ship a few days in advance so actually get it on time. Maybe that's since changed to avoid breaking street dates?

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Registered: ‎11-29-2016

Re: Do preordered items not ship until the street date?

Good morning, chaube97,


Welcome to our forums! It’s great to hear you’ve not only ordered your Google Pixel Buds Pro with us, but that you’ve only have to wait a little while longer before their release day. 


In regards to when your order will ship, please know Best Buy strives to ensure all pre-orders are shipped as soon as they are received at our fulfillment centers, and arrive to our customers on, or around, the actual release date of the product.  With the release date for these Pixel Buds Pro being tomorrow, I recommend keeping an eye on your email inbox going forward, for any updates to your order.



SeanM|Social Media Specialist | Best Buy® Corporate
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