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Posts: 1
Registered: ‎10-15-2019

Disappointed in Support and Order of the Galaxy Tab S6

[ Edited ]

I ordered a Galaxy Tab S6 during the 439 sale and received nothing but a box full of Phillips Hue lights and all I will get is a refund of the order instead of a replacement. I am disappointed with the service I received for this order.

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Posts: 5,122
Topics: 154
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Registered: ‎08-21-2017

Re: Disappointed in Support and Order of the Galaxy Tab S6

Good afternoon, Digitalfluid,


Thank you for taking the time to join our community forum and writing to us about your order. I'm a fan of the Phillips Hue bulbs but I know I would be surprised if I were in your shoes. It sounds like you've previously contacted us regarding this order, is that correct? While I can't guarantee I can find another solution I would be happy to look in to this for you. Can you please send me a private message with a few more details about this purchase? I will need to confirm your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking the button at the bottom of my post across from my name. I'll keep my eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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