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Posts: 3
Registered: ‎05-26-2019

Digital download email

Accidentally entered the wrong email while ordering!!! Now I can’t access the instructions on how to install the game I bought. Please help. Thank you.
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Posts: 436
Topics: 34
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Registered: ‎10-03-2017

Re: Digital download email

Hi there, Kcastle!

 

Welcome to the Best Buy Support Forums! 

 

I understand you have some concerns regarding a recent order. I know if I had entered the wrong email address while placing an order, I too would be concerned and would want to have this addressed! I do see that you also sent us a private message on here, and my colleague Derald has recently responded to your message. Please refer there for more information so that we can take a look into this for you and see what's possible! 

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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