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Posts: 3
Registered: ‎05-26-2019

Digital download email

Accidentally entered the wrong email while ordering!!! Now I can’t access the instructions on how to install the game I bought. Please help. Thank you.
Posts: 440
Topics: 34
Kudos: 101
Solutions: 31
Registered: ‎10-03-2017

Re: Digital download email

Hi there, Kcastle!


Welcome to the Best Buy Support Forums! 


I understand you have some concerns regarding a recent order. I know if I had entered the wrong email address while placing an order, I too would be concerned and would want to have this addressed! I do see that you also sent us a private message on here, and my colleague Derald has recently responded to your message. Please refer there for more information so that we can take a look into this for you and see what's possible! 



Vince|Social Media Specialist | Best Buy® Corporate
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