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New Member
Posts: 6
Registered: ‎04-02-2019

Digital code did not work

Last week I ordered a ton of stuff for my switch, my package just arrived yesterday and I just started playing my games. Since I just opened my games I thought it would be a good time to redeem my digital conmtent and eshop codes. My $35 eshop code did not work when I put it in. I entered it exactly and I could not add it to my balance. 

New Member
Posts: 6
Registered: ‎04-02-2019

Re: Digital code did not work

Is anyone available to help? I was really wanting to use the $35, but the nest buy code did not work.
Posts: 3,012
Topics: 69
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Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Digital code did not work

[ Edited ]

Good afternoon, MGallant,


Welcome to the Best Buy forums!  Thank you for your patience until I was able to swing by to lend a helping hand!  I'm sorry to hear that your code wasn't working and I'll just need some more information to take a closer look!  


Click the blue button in my signature line below to send me your private message that contains your full name, phone number, email address, and the order number you're speaking about!

I'll keep an eye on my inbox for your reply!



JJ|Social Media Specialist | Best Buy® Corporate
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