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Registered: ‎03-30-2021

Digital Order went to a dead email

I just got an Apple watch last night and it came with 6 months free for apple fitness +. However, it says the coupon is going to an old email that no longer exists. Please tell me how I can fix this. Everything else about the order is correct except the email.

Posts: 4,654
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Registered: ‎11-29-2016

Re: Digital Order went to a dead email

[ Edited ]

Greetings, Nobalee,


Welcome to our forums!  If I remember correctly, I got a free year of Apple TV+ when I upgraded my iPhone last year or so, and it was a great perk just for picking up a new iPhone!  It’s awesome to hear you’re getting a free six months of Apple Fitness+ with your new purchase, and I’ll be happy to see what we can do to get you the code you’re looking for!


I see you’ve sent a colleague of mine a private message regarding this purchase, so I’ll be replying to your message in a moment to gather the information I’ll need to track down this code.  To read my message, you’ll just need to log into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.


See you up there,

SeanM|Social Media Specialist | Best Buy® Corporate
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