06-14-2019 09:28 PM
06-15-2019 12:57 PM
Thanks for joining the Best Buy forum community! Having digital content work is certainly something we want for our customers and I know I would find it frustrating as well if I ran into a snag.
Regarding the second set of codes you’ve received, can you please share with us what error message you see when trying to redeem? Also, have you contacted PlayStation’s support for assistance and troubleshooting with redemption?