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Posts: 2
Registered: ‎09-02-2021

Digital Code Lost

I lost a code sent to my email for a purchase. How can I get the code emailed to me again?
Posts: 9,911
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Registered: ‎11-10-2008

Re: Digital Code Lost

If you have an account online, you can find them inside your account through digitall downloads. More can be found here

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New Member
Posts: 2
Registered: ‎09-02-2021

Re: Digital Code Lost

I may have titled this incorrectly because it is not there. It was actually a coupon code and I list the email. How can I get the email sent to me again?

Thank you!
Posts: 6,255
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Registered: ‎08-21-2017

Re: Digital Code Lost

Hi there, hcrouse,


Welcome to our community forums. I know whenever I get a coupon I immediately start looking for what I may be able to use it on. I appreciate you writing to us about this email and I'd be glad to see how I may be able to help.


Oftentimes, these coupon offers are unique and we may be unable to access or resend them in our system. I would still like to see what options I may have possible here on my end to locate this. I'd like to get started by taking a look at your My Best Buy account and will need a bit more information to do so.

Can you please send me a private message that includes your:


Full name

Email address

Phone number

Description of coupon


You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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