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Posts: 1
Registered: ‎11-03-2019

Didn't receive an email confirming my order

My credit card has been charged, but I didn't get a confirmation email for my order.  Can one be sent now?  thank you.

Posts: 1,362
Topics: 17
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Registered: ‎10-03-2017

Re: Didn't receive an email confirming my order

Hello, KatePeterson,


Uh-oh! That's certainly strange to see. While it can take a couple of minutes for an order confirmation email to come through, they are generally instant. Since you initially posted this last night, have you since received that email? If not, I'd love to see how I can help verify this order and ensure all the information is correct and the email didn't have any issues on our end!



Dave|Social Media Specialist | Best Buy® Corporate
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