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Posts: 1
Registered: ‎03-09-2019

Didn’t get free BF5/Metro game with PC purchase

I purchased this PC https://www.bestbuy.com/site/cyberpowerpc-gamer-master-desktop-amd-ryzen-7-series-16gb-memory-nvidia...

And only received The Division 2 email, not the the other. How can I get this fixed?
Posts: 5,865
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Registered: ‎12-23-2016

Re: Didn’t get free BF5/Metro game with PC purchase

Hi, nausty,


Welcome to the Best Buy Community forums. Congrats on your new gaming PC! I’d be happy to look into that purchase to see if it should have qualified for those two other games.


I’d need your name, email address, phone number, and the order number or customer service PIN from the bottom of your receipt to get started researching this for you. If you could send those to me through a private message, by using the link in my signature, I’d appreciate it.


Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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