04-19-2020 12:43 PM
I purchased an LG - 65" Class - OLED - C9PUA Series - 2160p - Smart - 4K UHD TV with HDR online. It was supposed to come with 3 free items:
1. LG - XBOOM Go PK7 Portable Bluetooth Speaker - Black
2. Best Buy GC - $100 Promotional Best Buy E-Gift Card [E-mail delivery] [Digital]
3. Free Apple Music for 4 months (new subscribers only) [Digital]
I did not receive items 1 or 2. The store where I picked up the TV did not have and of the speakers and told me to contact customer services. They also said I would receive the $100 gift card via emai, which I have not. I did get the apple music offer via email.
Please let me know how I will get items #1 and 2.
04-29-2020 11:07 AM
Welcome to our community forums. I know if I were in your shoes I would want to make sure I received all of these free items. I'd like to take a closer look at your order to see what we can to do best assist you with this.
I will need a bit more informaiton so I can start to review your order. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message.