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Registered: ‎03-13-2020
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Did not receive confirmation email for Pre Order

I pre-ordered the Animal Crossing New Horizons game on February 18, 2020. I used my Best Buy credit card to buy it. I got an email saying the funds were taken from my card, but I never received a confirmation email for my purchase, and now my credit card is not showing the purchase in my history. I just want confirmation that my order has gone through as planned and I can’t seem to find any help on the subject.
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Registered: ‎11-30-2015

Re: Did not receive confirmation email for Pre Order


I can't wait for the release of Animal Crossing: New Horizons. I'm pretty sure my spouse is getting tired of me talking about it and watching YouTube videos in preparation for the game's release. I would be happy to see if I can find any information about your order on our end. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.



Fey|Social Media Specialist | Best Buy® Corporate
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