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Trusted Member
Posts: 86
Registered: ‎11-05-2015

Did Something Recently Change with Rewards and Free Shipping?

Did Something Recently Change with Rewards and Free Shipping?

 

I used to order anything on the site and get free shipping, now it's random.

Order a $20 card, free shipping!
Order a $35 Switch game, Paid Shipipng
Order a $39 Switch Game, Free shipping!

Order a $25 controller, Paid shipping!

 

So what's going on, for the longest time I've had just anything I order free shipping.

Posts: 11,230
Topics: 1,838
Kudos: 941
Blog Posts: 0
Solutions: 352
Registered: ‎11-10-2008

Re: Did Something Recently Change with Rewards and Free Shipping?

I don't have any special tier of membership just the regular My Best Buy rewards tier. But I noticed that some days certain products have free shipping and days later they go back to paid shipping. If you get the emails, you will notice the free shipping is most likely to happen during special flash sales they run and so forth. 

 

So I'm just as clueless right now Smiley Happy 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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Trusted Member
Posts: 86
Registered: ‎11-05-2015

Re: Did Something Recently Change with Rewards and Free Shipping?

Exactly!
It used to be after you got a certain tier it was all free shipping.. or so I thought.
I'm just confused too.